Cannot create ticket in Lighthouse
Hi Alvin,
I tried to create ticket in Lighthouse (using a token) but it didn't work. It retrieved my information from Lighthouse but didn't create the ticket. I got the following error dialog:
http://www.freshlog.com/grabs/89326-Error_posting_to_Lighthouse#grab_936
10 comments
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AdminAlvin Lai
(Admin, Freshlog)
commented
No worries, I just returned from a jog :)
Real glad to have you beta test Freshlog! Take it easy! :)
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John Keyes
commented
I've updated my settings to get comment emails too.
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John Keyes
commented
Alvin that worked. Sorry about not replying when you change the status but I'm not getting alerts for the new comments.
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John Keyes
commented
I'll download now and try again.
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AdminAlvin Lai
(Admin, Freshlog)
commented
Okay, you can download it now, thanks for the feedback! :)
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AdminAlvin Lai
(Admin, Freshlog)
commented
It's my fault, I found the bug, I'll upload the latest build, I'll let you know when it's ready :)
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AdminAlvin Lai
(Admin, Freshlog)
commented
Hang on, I might be on to something
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AdminAlvin Lai
(Admin, Freshlog)
commented
You can check your token's permissions here:
http://freshlog.com/grabs/75ccf-Check_your_Lighthouse_Tokens_Permissions
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AdminAlvin Lai
(Admin, Freshlog)
commented
Okay I've uploaded my latest build, you can try downloading from the same link.
Let me know! :)
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AdminAlvin Lai
(Admin, Freshlog)
commented
Hey John,
It works for me:
http://freshlog.com/grabs/3ede9-Hmm_it_works_for_me
Does your token have R&W permissions?
I should get you to download my latest build too; one moment